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Sourcing and Verification

Coffee is core to the Tim Hortons brand. While the process from coffee bean to coffee cup can be complex, Tim Hortons is committed to ethically sourcing its coffee. We are always looking for ways to strengthen our approach while also supporting the people, places and partners across its coffee supply chain.

Using third-party verification every three years and self-audits for the years in between, Tim Hortons verifies detailed compliance with our Vendor Code, confirming that its coffee is ethically sourced. The last third-party verification was undertaken at the mill-level in 2017 and revealed no major compliance issues, however, areas of improvement are continuously pursued. Self-audits were completed in 2018, where Tim Hortons vendors conducted and provided self-audits to our vendor code that demonstrated consistency in quality management systems, safety of practises and ability to trace back to where the coffee was first purchased. Self-audits for 2019 will be completed by the end of the year.

Key areas of verification include:

  • Compliance with Laws and Industry Standards
  • Business ethics (including bribery and corruption and conflicts of interest)
  • Wages and benefits
  • Working hours
  • Forced Labour
  • Child Labour
  • Health and Safety
  • Freedom of Association

Traceability of coffee back to the mill level is validated by annual audits of the two Tim Hortons coffee-roasting facilities by the British Retail Consortium Global Standards, an internationally recognized global food safety certification body.

Supporting Farmers

The Tim Hortons Coffee Partnership (THCP) was established in 2005 with the goal of improving the lives of farmers, their families and the entire community within regions where we source coffee. As of 2018, THCP has worked with over 14,000 farmers and their families, including 3000 farmers who are women. This work has resulted in over 28000 hectares of land under sustainable management in Brazil, Colombia, Guatemala and Honduras and the strengthening of over 200 producer organizations. In addition, over 3000 youth in coffee growing communities across the Trifinio tri-border region of Guatemala, Honduras and El Salvador have been reached through the Generations program where they gained exposure and skills training in a broad array of local career opportunities.

By 2022, Tim Hortons will reach an additional 3,000 farmers, and contribute to measurable improvements in farmer livelihoods through the expansion of farmer training programs.

Industry Collaboration

Tim Hortons collaborates with vendors, National Coffee Associations, and the local coffee authorities including ANACAFE in Guatemala, National Federation of Growers (Columbia), and CECAFE (Brazil) to leverage knowledge of local coffee authorities in main producing countries and develop programming that addresses issues related to the coffee supply chain, including family farming and labor practices. Resulting from these collaborations, the THCP includes guidelines developed with the Food and Agriculture Organization (FAO) of the United Nations that will guide the process in training family farming businesses on best labour practices.

Learn more about other sustainable sourcing in our supply chain:

Forest-Commitment
Values

Forest Commitment

Learn More →

Animal-Welfare
Values

Animal Welfare

Learn More →