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Sustainability Governance

With over 26,000 restaurants and a global network of franchisees and suppliers, we know it’s critical to align all key stakeholders within and outside of our organization to drive our sustainability priorities forward. This work begins with an effective governance structure which allows for top-down guidance and bottom-up prioritization and execution.

Restaurant Brands International’s (RBI) sustainability steering committee consists of our Chief Corporate Officer, our Chief Marketing Officer, and our Global Head of Supply Chain who are jointly accountable for the sustainability framework and strategy and report to our Chief Executive Officer, who provides oversight.

Managing sustainability is a division between corporate and brand-led initiatives. A corporate-level team tracks stakeholder expectations and trends, identifies sustainability initiatives to support the business strategy, and highlights best practice across the group. The team maintains regular contact with senior leadership, guiding them on long term social and environmental trends and the expectations of global stakeholders, engaging them to incorporate sustainability priorities as part of their business objectives. They also guide the company’s sustainability reporting, and work with a number of other business lines to oversee the preparation of sustainability disclosures. Regional brand presidents work together with restaurant owners to inform the company-wide business plan, and to execute and market sustainability initiatives at the brand level.

The importance of sustainability at Restaurant Brands International is also reflected in metrics linked to annual employee performance incentives across our business, including individuals across each brand, supply chain, nutrition, quality assurance, and marketing and communications.

Finally, our commitment to good corporate citizenship and sustainability is communicated in our Code of Business Ethics and Conduct for Non-Restaurant Employees and the Restaurant Brands International Code of Business Ethics and Conduct for Vendors .


Stakeholder Engagement

Ongoing stakeholder engagement enables us to identify and understand issues, risks and opportunities that can affect Restaurant Brands International and our brands. It is also essential for us to proactively manage potential business operation impacts with key stakeholders. Throughout the year, we engage with the following stakeholder groups:

  • Governments
  • Guests
  • Industry Associations
  • Investors
  • Local Communities/Community Organizations
  • Non-Governmental Organizations
  • Corporate Employees
  • Restaurant Owners
  • Restaurant Team Members
  • Vendors

This is a continuous process through which the views of individuals and groups are responsibly collected and used as important insights into our decision-making processes. We have a diverse set of stakeholders which require a variety of engagement methods, and we recognize that these methods must be representative, inclusive, respectful and focused in order to be meaningful. These include, but are not limited to, collaborative partnerships, online surveys, and in-person forums and events. The feedback we receive as a result is essential to informing our material topics and how we best address those in order to maximize our social impact.

In 2020, we’ll build on our existing approach to more robustly report on whom we engage with, the feedback we receive, and how we use that feedback to inform and strengthen our strategy. We will ensure our engagement approach is comprehensive, inclusive, and representative of our many stakeholder groups.

Memberships and Partnerships

Restaurant Brands International or the relevant brands are members of a number of organizations that allow us to stay connected to other key actors across the value chain on topics related to sustainability. We proactively participate in collective action where we believe we can make a difference to drive industry change, share our own unique point of view as well as best practices and challenges, and keep our fingers on the pulse of global sustainability agendas. Through our memberships, we also gain guidance, informative resources, and support for continuously improving our own sustainability performance.

Some of our key memberships include:

  • Global Roundtable for Sustainable Beef
  • U.S. Roundtable on Sustainable Beef (Burger King, US)
  • Canadian Roundtable for Sustainable Beef (Tim Hortons, Canada)
  • Roundtable on Sustainable Palm Oil
  • Roundtable for Responsible Soy
  • CDP Supply Chain – Forests founding member
  • National Restaurants Association
  • National Coffee Association (Tim Hortons, US)
  • Coffee Association of Canada (Tim Hortons, Canada)
  • PAC Packaging Consortium (Tim Hortons, Canada)
  • Children’s Food & Beverage Advertising Initiative (Burger King, US)
  • Serving Europe
  • Restaurants Canada (Tim Hortons, Canada)