Our Approach
Our people and culture are a differentiating driver for our business
that we aim to cultivate while we operate as a responsible member of
the communities our business impacts. The key areas of focus within
the people & communities
pillar are: supporting communities, talent development, diversity
and inclusion,
ethics and human rights, and improving supplier livelihoods. Our
commitment
and progress for each of these areas can be found in the dashboard
below.
Supporting communities:
With over 27,000 restaurants around the globe,
there’s a good chance you’ll find a Tim Hortons, Burger King, or
Popeyes in your neighborhood. When guests love our brands, we become
a part of their lives, and have an opportunity to play a big role in
their local communities. Along with our restaurant owners, we are
committed to strengthening and giving back to the communities we
serve through our brand foundations and by supporting local programs
and issues that are close to our guests’ hearts.
Talent development:
In an increasingly competitive job market and in
order to remain an employer of choice, we recognize the importance
of recruiting and retaining the best talent, and supporting them to
build the most loved restaurant brands in the world. While our
learning and development team enables training and access to
role-specific resources, our People Business Partners work closely
with managers across the business to provide opportunities for
career growth in our employees. We offer wellness programs,
competitive benefits, and our talent intelligence team measures
workforce engagement and satisfaction on a regular basis to ensure
our people are motivated and enabled to do their best work.
Diversity and inclusion:
A diversity of perspectives makes us better in
serving the diverse guests who come into our restaurants each and
every day. In our corporate offices, we have seen time and again
that when we add more voices and different perspectives to any
discussion, we end up with better outcomes, more thoughtful
decisions and a more engaging, inclusive culture for our employees.
That’s why diversity is one of our core values at RBI, and why we
are taking action to become more diverse and foster a culture of
inclusion that celebrates our unique strengths, perspectives and
talents every day. Our philosophy on diversity and inclusion also
extends to our communities, our franchisees, and suppliers. It’s
about creating a positive ecosystem that is positioned to thrive
together.
Ethics and human rights:
“Doing what’s right” means that our key business strategies are led
with the highest standards of ethics, honesty and integrity. We
touch the lives of millions of people across our restaurant owners’
operations, our supply chains, and our corporate offices, so we have
a key role to protect human rights, safe workplaces, and fair labour
practises across our business. We recognize this can be challenging
across over 100 countries where we do business, and we remain
committed to upholding our Code of Business Ethics and Conduct for
our employees around the world, and our Code of Business Ethics and
Conduct for Vendors globally.
Improving supplier livelihoods:
Our suppliers are a critical part of the ecosystem supporting our
business, and so the long-term sustainability of their operations is
important to ours as well. We are committed to supporting the
success of the farmers who raise, grow and produce our quality
ingredients by working with industry partners to research, share and
scale best practices that
increase productivity and efficiency while protecting land,
livestock and livelihoods into the future.